registration process

Step 1: Registration

Complete the registration form on our website below
Once received, we will review your submission and confirm receipt by email. If further information is needed, we’ll let you know promptly.
An invoice for the registration fee of £70 will be sent immediately. This fee is refundable if the other parent does not complete registration. Payment can be made on the website below

Step 2: Contacting Other Parties

We will reach out to the other parent and any professionals you have listed, to fully assess the service requirements.
Once all information is gathered, we’ll contact you to arrange a service planning meeting.

Step 3: Service Planning Meeting

A meeting will be held with both parents/carers and any relevant professionals.
A risk assessment will be completed, and services will be agreed, including dates, times, expectations, and any other necessary clarifications.
Meetings can be held via Teams, your home, or in the community.
After the meeting, you’ll receive confirmation of session dates. Sessions must be paid for at least three days in advance.

Step 4: Preparation for Children

Where appropriate, we offer a preparation session for children. This can take place in the community, at school, at home, or via Teams. This will be at a £30 charge.
Please see our resources page where you will find child-friendly information and videos to help prepare children for their first session, recognising that this can be a daunting experience.

Step 5: Service Delivery & Reporting

Once preparation is complete, services begin.
Reports (where required) are sent by the end of the next working day or within 48 hours.

Additional Information

For frequently asked questions and further preparation resources, please refer to our FAQ section.